Having worked in services (restaurants/ hotels) for a while, I know how annoying, complaining customers can be. So I try my best to always be polite if Im not happy with something, and only say something if it really isnt acceptable.
Of all things Iv had to complain about, it was my CoalnTerryVintage items that I was most excited about (and they were my most expensive purchase this year)
They took almost 2 months to arrive, ignored 2 emails I sent asking where my items were, and when they arrived, the jeans were too big, and a very baggy fit, with much longer length then was shown in the photos on their website. and the areas around the buttons were a blue-ish colour from where they hadnt been dyed very well, and there were blotchy patches on the bum area.
Have sent another email asking for my money back around 2 weeks ago, and they STILL havent replied. Its gutting because they have so many nice clothes, but such awful customer service that I dont think I'll be hurrying to buy from them again!! :(
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